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Cancellation & Change Policy
Cleaning professionals are organizing their schedule to match your needs. To facilitate them, in case you want to change or cancel your cleaning service, please check our Cancellation & Changes Policy first.
*Cancellation of recurring orders is free after 4 services, in case of a cancellation before, the discounted amount for each completed hour will be charged from the saved credit/debit card.
1
Date & time changes or cancellation requests are allowed free of charge.
The day before the service until 09:00
Date & time changes or cancellation requests are allowed free of charge.
2
Date & time changes are allowed free of charge.
If you cancel your service you're not eligible for any refund.
The day before the service from 09:00 to 18:00
Date & time changes are allowed free of charge. If you cancel your service you're not eligible for any refund.
3
Time changes are not allowed.
If you change the date, you will be charged 50% more.
If you cancel your service you're not eligible for any refund.
Day before service after 18:00
Time changes are not allowed. If you change the date, you will be charged 50% more.
If you cancel your service you're not eligible for any refund.