Cancellation requests are allowed free of charge until 9:00 the day before the service. If you cancel your service after that you're not eligible for any refund. You can find out more by reading our "Cancellation & Change Policy".

Cleaning professionals are organizing their schedule to match your needs. For this reason, you can change the date and time of your order up to a certain period of time. Date & time changes are allowed free of charge until 18:00 the day before the service, after that time changes are not allowed.