LEGAL NOTICE

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we inform you that the Website and the Internet portal WWW.CLEANZY.ES (hereinafter, the "Web") is owned by CLEANZY ITALIA, SRL, whose registered office is at PIAZZA CASTELLO, 19 with CIF no. 10252110969. This legal notice regulates the conditions of use of the aforementioned Internet portal.

 

LEGISLATION

In general, the relations between CLEANZY ITALIA, SRL and the users of its telematic services, present in the are subject to Spanish legislation and jurisdiction.

 

The parties expressly resign to the jurisdiction that may correspond to them and submit expressly to the Courts and Tribunals of MILAN to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.

 

USER ACCEPTANCE

This Legal Notice regulates accessing and using the website that CLEANZY ITALIA, SRL makes available to users of Internet. User is a person who accesses, navigates, uses or participates in the services and activities of the website.

 

The user is informed, and accepts, that access to this website does not imply, in any way, the beginning of a relationship with CLEANZY ITALIA, SRL. Access to and browsing of the website by the user implies acceptance of all of these Conditions of Use. In case of disagreement with the conditions should refrain from using the website.

 

ACCESS TO THE WEBSITE

Access to the website by users is free of charge. Some services can be found subject to previous contracting of the service.

 

If it is necessary for the user to provide personal data to access any of the services, the collection and the data processing will be carried out in accordance with current legislation, in particular with the RGPD. For further information, consult our privacy policy WWW.CLEANZY.COM

 

CONTENT AND USE

The visit to the website by the user must be made in a responsible manner and in accordance with current law, the good faith, the present Legal Notice and respecting the intellectual and industrial property rights owned by CLEANZY ITALIA, SRL or any other natural or legal person.

 

The use of any of the contents of the website for purposes that are or could be illicit is totally prohibited, as well as the performance of any action that causes or may cause damage or alterations of any kind not prohibited. consented by CLEANZY ITALIA, SRL to the website or its contents.

 

The owner of the website does not identify with the opinions expressed therein by its collaborators. The company reserves the right to the right to carry out without previous notice the modifications that it considers opportune in its Web, being able to change, suppress or add both the content and services that are provided through it and the way in which they appear presented or located on your servers.

 

INTELLECTUAL PROPERTY

The intellectual property rights of the contents of the web pages, their graphic design and codes are the property of CLEANZY ITALIA, SRL and, therefore, their reproduction, distribution, public communication, transformation or any other activity carried out with the contents of the web page is prohibited, even if the sources are mentioned, unless prior, express and written consent is obtained from CLEANZY ITALIA, SRL. All trade names, trademarks or distinctive signs of any kind contained in the company's web pages are the property of their owners and are protected by law.

 

CLEANZY ITALIA, SRL does not grant any licence or authorisation for use of any kind on its intellectual and industrial property rights or on any other property or right related to the website, and in no case shall it be understood that access and browsing by users implies a waiver, transmission, licence or total or partial cession of said rights on the part of CLEANZY ITALIA, SRL.

 

Any use of these contents not previously authorised by CLEANZY ITALIA, SRL will be considered a serious breach of intellectual or industrial property rights and will give rise to the legally established responsibilities. CLEANZY ITALIA, SRL reserves the right to exercise the corresponding legal and extrajudicial actions against the user.

 

LIABILITY AND WARRANTIES

 

CLEANZY ITALIA, SRL declares that it has adopted the necessary measures which, within its possibilities and the state of the technology, allow the correct functioning of the website as well as the absence of viruses and harmful components. However, CLEANZY ITALIA, SRL cannot be held responsible for the following situations listed by way of illustration, but not limitation:

  • The continuity and availability of the Contents.
  • The absence of errors in these Contents or the correction of any defect that may occur.
  • The absence of viruses and/or other harmful components.
  • Damages caused by any person who violates the security systems of CLEANZY ITALIA, SRL.
  • The use that users may make of the contents included in the web page. Consequently, CLEANZY ITALIA, SRL does not guarantee that the use that users may make of the contents included in the website, if any, comply with this legal notice, nor that the use of the website is carried out diligently.
  • The use by minors of the website or the sending of their personal data without the permission of their tutors, the tutors being responsible for the use they make of the Internet.
  • The contents to which the user can access through unauthorized links or introduced by users through comments or similar tools.
  • The introduction of erroneous data by the user or a third party.

CLEANZY ITALIA, SRL may temporarily suspend, without prior notice, accessibility to the website for maintenance, repair, updating or improvement operations. However, whenever circumstances permit, CLEANZY ITALIA, SRL shall inform the user, sufficiently in advance, of the date foreseen for the suspension of the contents.

Likewise, in accordance with articles 11 and 16 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), CLEANZY ITALIA, SRL undertakes to eliminate or, where appropriate, block contents that may affect or be contrary to current legislation, the rights of third parties or public morals and order.

 

COOKIES

CLEANZY ITALIA, SRL uses cookies in order to optimize and personalize its browsing through the website. The cookies are physical files of information that are lodged in the own terminal of the user, the information gathered by means of the cookies serves to facilitate the navigation of the user by the vestibule and to optimize the experience of navigation. The data collected through cookies may be shared with the creators of the same, but in no case the information obtained by them will be associated with personal data or data that can identify the user.

 

However, if the user does not wish cookies to be installed on his/her hard disk, he/she has the possibility of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies Policy.

 

LINKS

The presence of links in CLEANZY ITALIA, SRL’s website to other Internet sites is for information purposes only and in no case implies a suggestion, invitation or recommendation regarding them. CLEANZY ITALIA, SRL will not assume responsibility for the contents of a link belonging to a third party website, nor will it guarantee the reliability, accuracy, amplitude, veracity, validity and technical availability.

 

In the event that other websites establish links to CLEANZY ITALIA, SRL's website, it shall not be understood that CLEANZY ITALIA, SRL has authorised the link or the content of the website on which the link is contained, nor may inappropriate, defamatory, illegal, obscene or illicit content be included on the page of the link, or other content that is contrary to current legislation.

 

CLEANZY ITALIA, SRL reserves the right to contact the owner of the website on which the link is established if it considers that the regulations are not being complied with, as well as to exercise the corresponding judicial and extrajudicial actions.

 

MODIFICATION OF CONDITIONS

CLEANZY ITALIA, SRL expressly reserves the right to unilaterally modify, totally or partially, without prior notice, this Legal Notice. The user acknowledges and accepts that it is its responsibility to periodically review this Legal Notice.

 

 

Privacy Policy

Basic Information on Data Protection

Responsible

CLEANZY ITALIA, SRL

 

Purpose

Provision of online services

 

Web user management

 

Commercial communications related to our services

Legitimation

Express consent and legitimate interest

 

Addressees

No data is passed on to third parties, unless legally obliged to do so

 

Rights

To access, rectify and delete the data, as well as other rights, as explained in the further information

Additional Information

You can find additional and detailed information on Data Protection in the clauses

which can be found at HTTPS://CLEANZY.COM/PRIVACY

 

At CLEANZY we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information in order to do so. We care about your privacy and believe we should be transparent about it.

 

For this reason, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter "RGPD") on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, "LSSI"), CLEANZY ITALIA, SRL informs the user that, as the party responsible for processing, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following:

  • Your data is collected so that the user's experience improves, attending to your interests and needs.
  • We are transparent in relation to the data we obtain about you and the reason why we do so.
  • Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations, and when necessary, we will ask for your consent.
  • We understand that your details belong to you. Therefore, if you decide not to allow us to process them, you can ask us to stop processing them.
  • Our priority is to guarantee your security and to treat your data in accordance with European regulations.

 

If you would like more information about how your data will be treated, please refer to the different sections of the privacy policy below:

 

Who is responsible for processing your personal data?

Identity: CLEANZY ITALIA, SRL

Registered office: C/ PIAZZA CASTELLO, 19

C.I.F. no: 10252110969

Data Protection Officer: Canberk Beker

Email: [email protected]

CLEANZY has appointed a Data Protection Delegate or an internal contact person within your organisation. If you wish to make a query regarding the processing of your personal data, you can contact him by email at [email protected]

 

What personal data do we collect?

The personal data that the user may provide:

  • Name, address and date of birth.
  • Telephone number and email address.
  • Information regarding payments and returns.
  • IP address, date and time you accessed our services, Internet browser you use and data about the operating system of the device.
  • Any other information or data you choose to share with us.

 

In some cases, it is mandatory to fill out the registration form to access and enjoy certain services offered on the web, likewise, not providing the personal data requested or not accepting this data protection policy means the inability to subscribe, register or participate in any of the promotions in which personal data are requested.

 

Why and what for do we treat your data?

At CLEANZY we treat the information provided by interested parties for the following purposes:

  • Manage orders or hire any of our services, either online or in physical stores.
  • Manage the sending of information you request.
  • Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information work, being able to carry out automatic assessments, obtaining profiles and segmentation work of customers in order to personalize the treatment according to their characteristics and needs and improve the customer's online experience.
  • Develop and manage contests, sweepstakes or other promotional activities that may be organized.
  • In some cases it will be necessary to provide information to the Authorities or third companies for auditing purposes, as well as handle personal data from invoices, contracts and documents to respond to complaints from customers or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Activities and Treatment Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

 

 

What is the legitimacy for the treatment of your data?

The processing of your data may be based on the following legal bases:

  • Consent of the interested party for the contracting of services and products, for the contact forms, requests for information or registration in e-newsletters.
  • Legitimate interest for the treatment of data of our customers in direct marketing actions and express consent of the interested party for all matters relating to automatic valuations and profiling.
  • Fulfilment of legal obligations for fraud prevention, communication with public authorities and claims of third parties.

 

How long do we keep your data?

The processing of data for the purposes described will be maintained for as long as necessary to meet the purpose of collection (for example, for the duration of the business relationship), as well as for compliance with legal obligations arising from the processing of data.

 

To which recipients will your data be communicated?

In some cases, only when necessary, CLEANZY ITALIA, SRL will provide user data to third parties. However, the data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies) with whom CLEANZY ITALIA, SRL works may use the data to provide the corresponding services, however they will not use this information for their own purposes or for transfer to third parties.

 

CLEANZY strives to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties have an obligation to ensure that the information is treated in accordance with data privacy regulations.

 

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary for the fulfilment of such legal obligations will be disclosed.

 

Personal data obtained may also be shared with other companies in the group.

 

Where is your data stored?

In general, data is stored within the EU. Data sent to non-EU third parties will ensure that they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

 

What rights do you have and how can you exercise them?

You can address your communications and exercise your rights by sending a request to the following e-mail address: [email protected]

Under the RGPD you can apply:

  • Right of access: you can ask for information of those personal data that we have about you.
  • Right of rectification: you can communicate any change in your personal data.
  • Right of deletion and oblivion: you can request the deletion after blocking personal data.
  • Right to limit processing: this means restricting the processing of personal data.
  • Right of objection: you can withdraw your consent to the processing of your data, opposing further processing.
  • Right to portability: in some cases, you can ask for a copy of the personal data in a structured format, commonly used and mechanically read for transmission to another data controller.
  • The right not to be the subject of individualised decisions: you can request that no decisions be taken that are based solely on automated processing, including profiling, which produces legal effects or significantly affects the data subject.

 

In some cases, the request may be rejected if you request that data necessary for the fulfilment of legal obligations be deleted.

 

Also, if you have a complaint about the processing of data you can submit a complaint to the data protection authority.

 

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating CLEANZY from any responsibility in this respect. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. CLEANZY reserves the right to terminate the services contracted with the users, in the event that the data is not available.

 

CLEANZY is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, therefore it does not assume any responsibility as far as hypothetical damages that could be originated by the use of this information.

 

CLEANZY reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or deny access to said information. CLEANZY ITALIA, SRL is exonerated from liability for any damage or injury that the user may suffer as a result of errors, defects or omissions in the information provided by CLEANZY ITALIA, SRL provided that it comes from sources outside the same.

 

Likewise, the user certifies that he or she is over 14 years of age and that he or she has the necessary legal capacity to give consent for the processing of his or her personal data.

 

How do we treat the personal data of minors?

In principle, our services are not specifically aimed at minors. However, in the event that any of them is addressed to minors under fourteen years, in accordance with Article 8 of the RGPD and Article 7 of LO 3/2018 of 5 December (LOPDGDD), CLEANZY ITALIA, SRL will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or any other form of identification of the person giving consent will be required.

 

In the case of children over fourteen years of age, the data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.

 

What security measures do we apply to protect your personal data?

CLEANZY ITALIA, SRL has adopted the security levels of protection of Personal Data legally required, and seeks to install those other means and additional technical measures within its reach to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to CLEANZY ITALIA, SRL.

 

CLEANZY ITALIA, SRL is not responsible for hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by causes beyond the control of CLEANZY ITALIA, SRL; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system or other electronic systems, as well as damage that may be caused by third parties through unlawful interference beyond the control of CLEANZY ITALIA, SRL. Nevertheless, the user must be aware that Internet security measures are not impregnable.

 

Links to other websites

In the CLEANZY application there may be links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, leaving CLEANZY ITALIA, SRL disassociated from any responsibility about its privacy policy.

How do we treat the personal data of minors?

In theory our services are not specifically aimed at children under the age of 18. However, in the event that any of them is addressed to minors under fourteen years, in accordance with Article 8 of the RGPD and Article 7 of LO3/2018 of 5 December (LOPDGDD), CLEANZY ITALIA, SRL will require the valid, free, unequivocal, specific and informed consent of its legal guardians to process the personal data of minors. In this case, the DNI or any other form of identification of the person giving consent will be required.

 

In the case of children over fourteen years of age, the data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.

 

How do we use cookies?

The CLEANZY ITALIA, SRL website and its RSS feeds use cookies in order to optimise and personalise your browsing of the site. The cookies are physical files of information that are lodged in the own terminal of the user, the information gathered by means of the cookies serves to facilitate the navigation of the user by the vestibule and to optimize the experience of navigation. The data collected through cookies may be shared with the creators of the same, but in no case the information obtained by them will be associated with personal data or data that can identify the user.

 

However, if the user does not wish cookies to be installed on his/her hard disk, he/she has the possibility of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies Policy.

 

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review the privacy policy from time to time.

We are always by your side. You can reach to our dedicated customer service whenever you like.

Questions about the cleaning services?

Frequently Asked Questions
We use cookies to provide website functionality to analyze our traffic, and to enable social media functionality. Our Cookie Notice provides more information and explains how to amend your cookie settings. Cookie Policy