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Service
Our main aim is to serve you in the way you wish. If there are any rooms you want not to be cleaned, we will inform the cleaning professional if you make the room and lounge selection according to this new number and indicate it in the order note.
It is completely your choice. If you want to be present during the cleaning that’s fine, but we’re also more than happy to collect and drop off your keys from a place you specify and you’ll return to a cleaner home.
Cleanzy cleaning professionals work on hourly basis. Please specify the amount of time when booking the service.
In addition to one-off services, we can also order a weekly or fortnightly service. Remember, discounts are available if you order a regular service.
For your convenience we offer our services on hourly rate or fixed price. Having and extra bathroom or lounge won't affect the price.
Wall cleaning services are not part of our standard package. Please contact us via Live Chat, call our customer services department on 020 3991 0031 or email us at [email protected] for a quote.
Your friend is our friend! Please ensure that you mention that you have a pet when you place your order so that we can send a cleaning professional who loves pets and doesn’t have any allergies.
Chair and carpet cleaning services are not part of our standard package. please contact us via Live Chat, call our customer services department on 020 3991 0031 or email us at [email protected] for a quote.
A survey will be sent to you by e-mail after the cleaning service has been completed. You can rate the cleaning professional and Cleanzy via this survey. We value your feedback, thank you for your help to improve our quality of service.
End of tenancy cleaning services are not part of our standard package