It is always better to prepare yourself in advance for removals services. However, we always got your back on the emergencies! We will be more than happy to help if there is a last minute issue going on. Let us know, depending on our availability we can arrange a service at short notice.
Absolutely, if you need a smaller van and have less furniture to be carried, a service that will meet your needs will be arranged by our team. Just let us know the details, we will be more than happy to help you out.
There are many factors that affect the total duration of the service, such as the size of your property, lift in the building, the volume of items to be carried, and distance between the properties. For us to be able to give you the best quotation and exact duration, please make sure you inform our customer service team with all of the details. Trust your removals expert, they will be offering the best solutions and easiest service to you!
Do not worry! You are insured by the Removal Professional Companies. Your items will be protected by our insurance for damages up to £25.000 for you to hand your belongings to us with peace of mind. Please check your items with the teams and fill in the check out form at the end of the service. The damage will be reported to us and the insurance process will be handled by our customer service team.
If you are packing your own items be sure that you wrap them well in order to prevent any chance of them getting damaged. We provide both check-in and checkout documents to be used by both customers and professionals. This is a document that both parties sign on the collection of the items and again on delivery. It is not compulsory that you use this document, however, it is highly recommended to help protect all parties in the unlikely event of any dispute relating to the condition of items. These documents will be provided by the mover’s team on the day of the service.